Privacy Policy for RabbitCabs.com

1. Introduction

Welcome to RabbitCabs.com ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website RabbitCabs.com, use our WhatsApp booking feature, or engage with our services. By using our site and services, you agree to the practices described in this policy.

2. Information We Collect

We collect various types of information in connection with our services:

2.1. Personal Information

Booking Information: When you book a cab through our website or via WhatsApp, we collect personal details such as your name, contact number, email address, pickup and drop-off locations, trip type (one-way or round trip), and vehicle preference (sedan, SUV, Etios, Innova, etc.).

Payment Information: If applicable, we may collect payment information necessary for processing transactions. Note that our payment gateway is managed by third-party providers, and we do not store or process credit card details directly.

2.2. Log Data

We automatically collect certain information about your device and usage when you visit our site, including IP addresses, browser types, access times, and referring websites. This data helps us understand how our site is used and improve our services.

2.3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience. Cookies are small data files placed on your device that help us remember your preferences, understand usage patterns, and improve site functionality. You can manage cookie preferences through your browser settings.

2.4. Communication Data

When you contact us via WhatsApp, email, or other communication channels, we collect and retain the information you provide for support and service improvement purposes.

3. How We Use Your Information

We use your information for various purposes, including:

Booking and Service Fulfillment: To process and manage your bookings, including one-way and round trips, airport pickups and drops.

Customer Support: To provide 24/7 customer support and address any inquiries or issues you may have.

Transaction Processing: To handle payments and related transactions securely.

Site Improvement: To analyze site usage and improve our website and services based on user feedback and behavior.

Communication: To send confirmations, updates, and promotional information related to our services, if you have opted to receive such communications.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing transactions, and providing services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required by law, in response to legal processes, or to protect our rights, privacy, safety, or property, and that of our users or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement a range of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We strive to use commercially acceptable means to protect your data but acknowledge that no security system is impenetrable.

6. Your Rights and Choices

Access and Correction: You have the right to access and update your personal information. You may request corrections to any inaccurate or incomplete data.

Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

Cookies: You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our site.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RabbitCabs.com

Rameshwaram, Tamilnadu, India

support@rabbitcabs.com

+919952333535

Thank you for choosing RabbitCabs.com. We are committed to providing you with a safe and secure experience.